Remote maintenance of the workstation computer with TeamViewer
In case of problems with your workstation computer, a ZKI employee can provide you with assistance via the network. To do this, start the TeamViewer client. An installation of the software is not necessary.rk geben. Starten Sie dazu den TeamViewer – Clienten. Eine Installation der Software ist nicht nötig.
Windows/MacOS/Linux (EXE/ZIP, ca. 15 - 40 MB depending on the operating system with which you start the download)
The ID and password are only exemplary here, they are generated anew at each session and are only visible to you. Communicate the ID and password to the ZKI employee by telephone.
After a successful connection, an info field will be displayed at the bottom right of the screen.
Now the ZKI employee sees your desktop on his computer. You can interrupt the connection at any time by clicking on the arrow symbol or cancel it completely by clicking on the cross. The connection cannot be established independently and unnoticed by you. The password loses its validity after the session ends.